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Have questions or need assistance? Reach out to our team—we’re here to provide support, answer inquiries, and help with all service needs.
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FAQ
Frequently Asked Questions
How do I know if my chimney needs repairs?
Some common signs that your chimney may need repairs include:
- Visible cracks or loose bricks
- Water leaks or stains
- Smoke entering your home
- Unpleasant odors from the fireplace
If you notice any of these issues, it's best to schedule an inspection through our online booking system.
Are your chimney repair services guaranteed?
Yes, all of our repair services come with a satisfaction guarantee and a warranty on both parts and labor. We are committed to ensuring your chimney is safe, functional, and efficient.
How do I book a service online with Brown Chimney?
Booking a service online with us is simple! Just visit our "Book Now" page, select the service you need, choose a convenient date and time, and complete the booking form. You'll receive a confirmation email once your appointment is set.
Can I reschedule or cancel my appointment online?
Yes, you can easily reschedule or cancel your appointment online. Simply click the link in your confirmation email or visit our website. Please make any changes at least 24 hours before the scheduled time to avoid cancellation fees.
Do you offer same-day or emergency appointments?
Absolutely! We understand that chimney issues can be urgent. We offer same-day and emergency appointments. For immediate assistance, contact us directly via phone, and we'll prioritize your request.
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