Gas Fireplace Repair in Ann Arbor
Usually one component — not a dead appliance
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4.9 · 1,066 Ann Arbor reviews
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CSIA certified
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Written quote before any work
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Licensed & insured
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Santa’s favorite chimney crew
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Cleared for reindeer landing
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No soot on Santa’s boots
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Cookies for Santa, carrots for the reindeer
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Stockings hung, flues swept
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Merry Christmas & happy hearth-days
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Jingle all the way up the chimney
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Warm fires, cozy nights
●
Santa’s favorite chimney crew
●
Cleared for reindeer landing
●
No soot on Santa’s boots
●
Cookies for Santa, carrots for the reindeer
●
Stockings hung, flues swept
●
Merry Christmas & happy hearth-days
●
Jingle all the way up the chimney
●
Warm fires, cozy nights
●
Santa’s favorite chimney crew
●
Cleared for reindeer landing
●
No soot on Santa’s boots
●
Cookies for Santa, carrots for the reindeer
●
Stockings hung, flues swept
●
Merry Christmas & happy hearth-days
●
Jingle all the way up the chimney
●
Warm fires, cozy nights
●
Santa’s favorite chimney crew
●
Cleared for reindeer landing
●
No soot on Santa’s boots
●
Cookies for Santa, carrots for the reindeer
●
Stockings hung, flues swept
●
Merry Christmas & happy hearth-days
●
Jingle all the way up the chimney
●
Warm fires, cozy nights
Pricing, before you commit
Our prices are published, not hidden
A gas fault has to be diagnosed before it can be priced; the same symptom has several possible causes. Our inspection pricing page shows what the gas fireplace inspection costs. No email, no callback.
The craft, done properly
GAS FIREPLACE REPAIR IN ANN ARBOR, MI
A gas fireplace that will not light, will not stay lit, or shuts off mid-burn is almost never a dead appliance. It is usually one failed component in a chain: the thermocouple that proves the pilot is burning, the pilot assembly itself, the spark ignitor, the valve, or on a direct-vent unit the control module that runs the whole sequence. In Ann Arbor those faults surface on the first genuinely cold night of the season, when a unit that sat idle since March is asked to work.
Brown Chimney works out of 455 E Eisenhower Pkwy, and most Ann Arbor gas calls are scheduled the same week. The fault is diagnosed first, then the part and the labour are quoted before anything is ordered — thermocouples, spark ignitors, pilot assemblies on gas log sets and direct-vent units, control modules, and remote installation. A dedicated gas fireplace safety inspection is priced on our inspection pricing page. If the unit is beyond economical repair we say so and price a replacement instead of selling parts into it.
Pilot assembly and thermocouple replaced on a direct-vent unit — Ann Arbor, MI
The Work
What a gas repair involves in an Ann Arbor home.
The symptom rarely names the part. A fireplace that lights and dies after thirty seconds is usually a thermocouple — but it can also be a dirty pilot, a failing valve, or a venting restriction tripping a safety shutoff. Testing in sequence is what separates a single-part fix from replacing components the appliance never needed. There is a local pattern to it too: the calls cluster in the first cold week of November, when eight months of dust and a drifting sensor meet a homeowner who wants heat tonight.
Two things before we start. Gas work is treated as gas work — the technician checks for odour and tests the connection before any panel comes off, and an active leak means the gas is shut off and the utility called, not worked around. And the labour on the repair carries our 1-year workmanship warranty, while replacement parts carry the manufacturer's warranty. You hear what's covered before the part is ordered. Venting matters too: gas appliances need a correctly sized aluminium liner, and an oversized flue on a cold Michigan exterior chimney cools the gases enough to condense.
We service gas fireplaces across Washtenaw County and in Brighton and Northville. See the local service list on the Ann Arbor page.
When to book
What are the signs your gas fireplace needs repair?
Gas faults announce themselves clearly — the appliance either works or it does not. These are the symptoms our Ann Arbor technicians are called out for most, and each points to a different component.
A gas smell is the one exception to booking online: shut the gas off at the valve, ventilate the room, and call us or your utility straight away. Everything else on this list is a scheduled visit.
What to expect
What happens during a gas fireplace repair?
Ann Arbor gas visits start with safety, not diagnosis. Most repairs complete in a single visit once the failed component is identified; parts that have to be ordered are confirmed in writing with a price before anything proceeds.
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Arrival & gas safety check
Before any panel comes off, the technician checks for gas odour, tests the connection, and confirms the appliance is safe to work on. If there is an active leak, the gas gets shut off and the utility called — that comes before any repair conversation.
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Fault diagnosis
Pilot, thermocouple, ignitor, control module, valve, and venting are tested in sequence to find what has actually failed. A gas fireplace that won't stay lit has half a dozen possible causes, and guessing at parts is how homeowners end up paying twice.
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Parts confirmed in writing
You get the failed component named, the part price, and the labour quoted before anything is ordered or fitted. The labour carries our 1-year workmanship warranty and the part carries the manufacturer's — you are told what's covered up front, not after the invoice.
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Repair or replacement
The failed component is replaced with the correct part for your appliance — thermocouple, pilot assembly, spark ignitor, or control module. Where the unit is beyond economical repair, we say so and price the replacement instead of selling parts into a dying appliance.
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Operational test & handover
Ignition, flame pattern, valve response, safety shutoff, and venting are all tested before we leave. You get shown how the system behaves when it is working properly, so the next fault is something you can describe on the phone.
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Moe (and team) did a great job with our chimney repairs! Moe’s inspection was thorough and he took the time to explain each task in the quote. Scheduling the repairs was easy and after the work was complete, he explained everything they did. Moe also took lots of pictures before and after the work to document, which I appreciated.
Jacob Rogers
Ann Arbor Client
The Brown Chimney Standard · Ann Arbor
Your Ann Arbor crew, not a call center.
Based on Eisenhower Parkway
Our Ann Arbor office is at 455 E Eisenhower Pkwy — same-week openings across Washtenaw County, not a queue behind three other states.
1,066 Ann Arbor reviews
4.9 stars from your actual neighbors — Burns Park, Scio, Pittsfield, and everywhere between.
Crews who know these houses
Century-old brick near campus and 2000s builds in Scio need different work. Our techs have been on both this month.
Price confirmed before we start
The price is confirmed with you before any work begins. Anything extra we find is shown to you with photos and needs your approval first.
For transparency
What this visit doesn't cover.
Major parts — control modules, valves, pilot assemblies, and remotes are quoted separately before anything is ordered
Gas line installation or alteration, which is licensed subcontractor work quoted separately
Full appliance replacement, if the unit is beyond economical repair — priced as a fireplace installation instead
FAQs
Common questions about gas fireplace repair in Ann Arbor
How is gas fireplace repair priced in Ann Arbor?
By the repair. Each common repair — a thermocouple, spark ignitor, pilot assembly, or control module — has its own per-visit price covering the diagnosis, the part, and the labour, and a general service visit handles smaller faults with common parts included. The fault is diagnosed first, and you see the price before any part is ordered.
Why does my gas fireplace keep shutting off?
Most often a failing thermocouple, which stops proving the pilot flame and closes the gas valve as a safety response. A dirty pilot, a weak valve, or a venting restriction produce the same symptom. Testing them in sequence is the only way to know which.
How soon can you come out in Ann Arbor?
Most Ann Arbor gas calls are scheduled within the same week — our crew works out of 455 E Eisenhower Pkwy. The first cold week of the season is the busiest, so a fireplace that sat idle all summer is worth booking before you need it.
Is gas fireplace repair covered by a warranty?
Yes. The labour on a Brown Chimney gas repair carries our 1-year workmanship warranty, and replacement parts carry their manufacturer's warranty. You are told what's covered before any part is ordered, not after the invoice.
Do gas fireplaces need annual servicing?
Yes. A gas fireplace safety inspection covers burner, pilot, ignition, valve, venting, and safety shutoffs. Gas units produce no creosote, but pilots foul, sensors drift, and venting blocks — worth catching before the first Michigan cold snap.
Related Services
Related Services
A safer hearth — for 2026
Diagnosed first. Priced before parts.
Every Brown Chimney gas visit in Ann Arbor starts with a safety check, identifies the failed component by testing rather than guessing, and puts the part and labour in writing before anything is ordered. Book online or call 248-260-5979.
