Information We Collect
When you use our website or submit a contact or booking form, we may collect the following information:
• Name
• Email address
• Phone number
• Property address or service location
• Any information you choose to include in your message

We may also automatically collect certain technical information such as IP address, browser type, and pages visited in order to improve our website.

How We Use Your Information
We use the information you provide to:
• Respond to your inquiries
• Schedule chimney inspections, repairs, or other services
• Communicate with you regarding your service request
• Improve our website and customer experience
We do not sell, rent, or trade your personal information to third parties.

SMS / Text Messaging
If you opt in to receive SMS text messages from Brown Chimney, message and data rates may apply and message frequency will vary. You can reply STOP at any time to opt out of messaging, or reply HELP for customer care contact information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Third-Party Services
Our website may use third-party services such as scheduling tools, website hosting providers, or analytics platforms. These services may process limited information necessary to operate the website and booking functionality.

Cookies and Analytics
Our website may use cookies or similar technologies to improve website performance and understand how visitors interact with our site. This information helps us improve our services and website experience.

Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Your Consent
By using this website and submitting your information through our forms, you consent to the collection and use of your information as described in this Privacy Policy

If you have questions about these Privacy Policy, please contact us at support@brownchimney.com